NCCMD

NCCMD trainer studies in replenished public administration library.

TATWEER is working closely with the GOI's National Center for Consultancy and Management Development (NCCMD) and Al Quds School for IT, expanding their capacity to support ministries continued improvement through training and management consulting services. Reviving the capacity of Iraq’s only civil service training institutes, TATWEER assisted the NCCMD and Al Quds in the establishment of two satellite-training centers in Basra and Mosul, extending access to provincial level civil servants for staff development opportunities. Tatweer’s ministry teams work closely with each ministry to assess its training needs and to assure that the training is sustainably owned and embedded in each ministry’s organization.

TATWEER's introduction of ISO training elevates institutional services, consultancies, and training to international standards within an Iraqi context, underscoring the primary objective to qualify NCCMD and Al Quds as certified public administrative training institutions with ISO & IT accreditation never before available inside Iraq.

TATWEER stood up NCCMD’s organizational self-assessment and transformation program (OSTP) consultancy mission, now utilizing new methodology tools to help Ministries conduct their own reviews of organizational performance and needs, updating their institutional capacity. NCCMD OSTP teams have shifted from trainers to facilitators, as members no longer spend hours delivering lectures on theories of management, but assist ministries in conducting their own self assessments for strategic planning. Taking full ownership of the mission, NCCMD is rolling out, codifying, and institutionalizing OSTP while emphasizing their new consultancy role to ministries; diagnosing ministry needs while creating a base of customers for NCCMD.

Tatweer has equipped NCCMD’s regional training centers with modern training resources and a comprehensive public administration library. NCCMD is also collaborating with the US based National Academy of Pubic Administration (NAPA) in the review and development of curriculum.

Ministry response to NCCMD’s training of trainers approach is enthusiastic, leading to an exponential growth in the number of trained public servants and GOI staff. Government buy-in is further emphasized with ministry wide approval for the TOT evaluation mechanisms and criteria utilized by NCCMD to certify trainers now operating within their own ministries.

TATWEER's facilitation in the formation of a national training committee headed by NCCMD and chaired by representatives to all ministries ensures professional and institutional development activities will continue to help the GOI strive for excellence long after the Tatweer Project ends.